Americans with Disabilities Act

Americans with Disabilities Act (ADA) Grievance Procedures and Instructions 

Upon request, reasonable accommodations will be provided in completing the form, or alternative formats of the form will be provided.

Online Grievance Form (Coming Soon)

Submit an ADA related grievance using this electronic form. 

Transition Plan (Coming Soon)

Americans with Disabilities Act (ADA) Transition Plan for public buildings, parks, and public rights-of-way. 

NOTICE UNDER THE AMERICANS WITH DISABILITIES ACT 

In accordance with the requirements of title II of the Americans with Disabilities Act of 1990 ("ADA"), the City of Capitola will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. 

Employment: The City of Capitola does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under title I of the ADA.

Effective Communication: The City of Capitola will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the City’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modifications to Policies and Procedures: The City of Capitola will make all reasonable modifications to policies and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities.  For example, individuals with service animals are welcomed in Capitola offices, even where pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the City of Capitola, should contact the office of the City Manager at 831-475-7300 as soon as possible but no later than 48 hours before the scheduled event.

The ADA does not require the City of Capitola to take any action that would fundamentally alter the nature of its programs or services, or impose an undue financial or administrative burden. 

Complaints that a program, service, or activity of the City of Capitola is not accessible to persons with disabilities should be directed to the ADA Coordinator. 

The City of Capitola will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy.

ADA Coordinator
City Manager’s Office
Capitola City Hall
420 Capitola Road
Capitola, CA 95010
(831) 475-7300